Effective Date: February 28, 2019 | Last Updated: January 2025
DISCLAIMERS & WARRANTIES
LIMITED WARRANTY
Mountain Laurel Handrails (Winter Sun Construction, LLC) expressly disclaims all warranties of quality, whether express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.
Our products are natural wood products subject to natural variations in color, grain, and characteristics. While we take great care in selecting and crafting each piece, we cannot guarantee uniformity across all sections or perfect matching between different orders placed at different times.
WORKMANSHIP WARRANTY
We warrant that our products are free from defects in materials and workmanship at the time of shipment. This warranty is limited to the replacement of defective products and does not cover installation costs, shipping costs, or consequential damages.
NATURAL PRODUCT DISCLAIMER
Mountain Laurel is a natural product harvested from forests. As such:
- Color variations are normal and expected
- Each piece is unique in appearance
- Natural aging, weathering, and color changes will occur over time
- Minor cracks, checks, or splits are natural characteristics of wood and are not defects
- The wood will respond to changes in humidity and temperature
INSTALLATION & MAINTENANCE DISCLAIMER
Mountain Laurel Handrails provides general installation instructions and guidelines. However:
- Professional installation is recommended
- We are not responsible for installation errors or damage occurring during installation
- Proper maintenance and finishing (staining/sealing) are the customer’s responsibility
- Outdoor installations require regular maintenance to ensure longevity
- Failure to properly maintain the product may void any warranty claims